Policies
Please choose carefully as we do not refund or exchange if you change your mind.
Please see the size guide for assistance with choosing the right size.
If an item doesn't fit, we will exchange or refund your purchase IF the item is returned unused, in it's ORIGINAL CONDITION within 14 days of the order date. Original condition means returned in the original packaging including tags attached, unwashed, no perfume smells or other odours and MUST be unworn.
If returning an item, please include your full contact details, a copy of your invoice/ email order confirmation and a letter explaining why you are returning the garment and what new item (including size and colour details) you would like in replacement. The replacement item must be for the same or lesser value of the original purchase.
Please send all packages to:
Ooloo Designs
P.O Box 6194
Maroochydore BC Qld
Australia 4572
Shipping
We ship anywhere within Australia by Australia Post. At this stage we do not ship internationally.
Shipping is $4.50 and $1.50 per additional item.